Shipping rates and policy

Shipping of orders above 199 Euro into EU countries with standard delivery service (GLS) are FREE !


Shipping costs for orders over 199 Euro

GermanyFREE with GLS (9,90 Euro with UPS)
Austria: FREE with GLS or national post (4,90 Euro with UPS)
Other EU countries: FREE with GLS (9,90 Euro with UPS)
Worldwide: 29,90 Euro with postal service (34,90 Euro with UPS)


Shipping costs for orders under 199 Euro

Germany: 7,90 Euro with GLS (15,90 Euro with UPS)
Austria: 6,90 Euro with GLS or national post (9,90 Euro with UPS)
Other EU countries: 14,90 Euro with GLS (19,90 Euro with UPS)
Worldwide: 19,90 Euro with postal service (24,90 Euro with UPS)


Please note that to some special countries (e.g. islands) shipping can be higher. In this case we will contact you about the real shipping price.

The additional price is for Standard UPS shipping (not Express). If you need Express, please contact us before for availability.


Shipping Policy

Shipment processing time 
All orders are usually processed within 2-3 business days if on stock. Orders are not shipped or delivered on weekends or holidays.

Shipping rates & delivery estimates 
Shipping charges for your order will be calculated and displayed at checkout. 
Shipping for orders to EU countries over 199 EUR are free. We ship worldwide.

Shipment confirmation & Order tracking 
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All 
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages is not liable for any products damaged or lost during shipping. If you 
received your order damaged, please contact the shipment carrier to file a claim. 
Please take some photos from the package and save all packaging materials and damaged goods before filing a claim

Should we receive a return of your shipment because the shipping company did not reach you or you refused the shipment because of any reason, you will receive a refund for the order within 14 days after the shipment has arrived back to us. Any handling fees from the shipping company and any costs that incurred by the shipping company for the return shipment will be deducted from your refund.

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